Products & Services

SolarBuyer provides a comprehensive range of products and services to manage product risk and quality from the early stages of project development through installation and operation of the product in the field.

Warranty Support

SolarBuyer focus is on ensuring products delivered into systems are of high quality.  This helps minimize reliance on warranties and the vendors that provide them.  However in some cases warranty claims are unavoidable and expert input is needed to help inspect product, determine root-cause and identify suitable remedies.

SolarBuyer can leverage existing technical diligence and expertise to help determine root-cause and whether a product defect is likely the responsibility of the manufacturer or not.  Warranty support services include:

  • On-site product inspections
  • Off-site product evaluation
  • Claim management
  • Replacement sourcing (for obsolete, incompatible products)